Last Updated: September 13, 2026
Agreement & Services
By using this site or our services, you agree to these terms. Lettered by Lyndsay provides custom hand-lettering and signage (Wedding Signs, Chalkboard Art, Banners, Custom Lettering). All pieces are handmade, so slight variations from examples are part of the process.
Ordering, Payment & Timeline
To order: Submit inquiry via contact form. Orders confirmed when you approve quote, pay 50% deposit, and agree to terms. We provide proofs for approval; changes after approval may incur fees.
Pricing: Projects priced individually. Quotes valid 30 days. All prices USD. Balance due before pickup/shipping. Late payments result in held orders; storage fees may apply.
Timeline: Typically 2–4 weeks. Rush available for additional fee. For events, order 4–6 weeks ahead. Free local pickup in North Idaho. Shipping available; not responsible for transit damage.
Cancellations & Refunds
You cancel: Before work starts (full refund minus materials), after work begins (deposit non-refundable), after completion (no refunds).
We cancel: Full refund if we cannot complete your order. We may decline projects.
Issues: Our errors corrected free. Report concerns within 48 hours of delivery.
Intellectual Property & Care
Designs: Remain our property. You receive display rights, not reproduction rights. We may photograph pieces for portfolio/marketing (opt out in writing). You're responsible for ensuring provided content doesn't infringe others' rights.
Care: Indoor pieces should avoid sunlight/humidity; dust with soft cloth. Chalkboards: use recommended chalk only, no abrasives. Outdoor pieces: bring inside during severe weather.
Liability & General Terms
Not liable for: Dissatisfaction with approved choices, damage from improper handling after delivery, natural wear on outdoor pieces, event-related consequential damages, delays beyond our control. Maximum liability: amount paid.
Maps: Map points use supplied coordinates and may be approximate. Use the listed address when planning your route. Map data is provided by OpenFreeMap, OpenMapTiles and OpenStreetMap contributors, with attribution links beside each map.
Website use: Don't copy content, use unlawfully, interfere with functionality, or submit false information.
Updates: We may update these terms. Continued use constitutes acceptance. Check "Last Updated" above.
Governing law: Idaho law applies. Disputes resolved in Idaho courts.
Questions?
Lettered by Lyndsay
North Idaho, Idaho